Guitarbitz Guitar Shop Reviews

Guitarbitz Guitar Shop has an overall rating of 4.9 based on 98 reviews. Customer feedback on Guitarbitz Guitar Shop is mixed: Guitarbitz Guitar Shop reviewers highlight positive aspects like wide selection of guitars, competitive pricing, excellent customer service, fast shipping, which strongly appeal to guitar enthusiasts, beginner and intermediate players, musicians looking for affordable gear. However, Guitarbitz Guitar Shop is often criticized for its limited stock on some items, occasional shipping delays, website navigation issues, customer service response time.

4.9/5.0

98 reviews

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All Guitarbitz Guitar Shop Reviews (98)
ticklishsnake324
January 21, 2023
"Awesome team and a solid selection of..."
Awesome team and a solid selection of guitars and equipment. This is my go-to place for anything that has 6 strings. Definitely worth a shoutout!
jzj.013094
February 16, 2022
"Awesome Assistance"
I had to return an item due to a manufacturer's issue. Sam and his crew were on top of things, providing better service and support than the manufacturer. Kudos to them and a big thank you! Alan
goldenduck605
June 15, 2021
"SUPER SATISFIED!!"
I forked over cash to Guitarbitz (through Amazon) just for shipping, only to get hit with a 68 euro bill for customs to France (thanks to that post-Brexit mess). But you know what? As soon as they caught wind of it, Guitarbitz promptly gave me my money back... Yep, they covered the import duty themselves. Really impressive!
Ken.Bryant
August 01, 2019
"Fantastic Experience"
I bought a ukulele from Guitarbitz via Amazon. You really see a company's worth when issues arise; when Amazon goofed up my order, I shot an email to Guitarbitz and they got back to me in less than an hour. They arranged for a replacement to arrive the very next day. Their next day delivery comes with a one-hour time slot, so you ain't stuck waiting around all day. The instrument was packed up really well. I'd definitely suggest them.
goldengoose850
May 12, 2017
"Top-notch service and gear!"
Over the past seven years, I've snagged a handful of items from Guitarbitz, and they've consistently impressed me with their prices and service.

My most recent purchase was an ex-display Fender Mustang I modeling amp that I ordered yesterday, and it showed up around 10:40 this morning. I can't complain at all about the lightning-fast delivery. Now, about the amp itself? You'd never guess it was ex-display. It arrived in pristine condition, nicely packaged, and it plays like a dream (I've been jamming on it all day with my trusty Epi. SG). Plus, I saved a decent chunk of change compared to the usual retail price for this fantastic piece of equipment.

It's reassuring to see that quality retailers still exist, so hats off and thanks to Guitarbitz!
Judith
March 07, 2016
"Review of My Recent Purchase"
After doing quite a bit of digging to find the right ukulele for my young nephew, I stumbled upon Guitarbitz and found just what I needed at a fantastic price. It even came with a legit Laka padded carrying case, was in stock, and had free next day delivery. Awesome!!! The ordering process was super easy and quick.
The ukulele arrived at my place in Scotland, perfectly packed and well within the 24-hour timeframe they promised. I'm really thrilled with it and the service I got.
I can't wait to give it to my nephew this weekend for his birthday. Big thanks to everyone at Guitarbitz.
Lizzosaves
September 25, 2015
"Reliable, affordable, and dependable"
I've placed three orders with Guitarbitz in the last six years. Their prices are solid, the staff is always ready to help, and I've never encountered any issues. I have faith in Guitarbitz; they're my go-to for all things guitar.
silvergoose108
May 02, 2015
"Impeccable Service and Perfect Product"
I ordered a Vintage V100 in Cherry Sunburst, opting for Saturday delivery after placing my order on Friday morning. The main reasons I chose to shop here were:

a) They had one of the best prices around; the difference was so small that asking for a price promise would’ve just delayed things, so I skipped that.

b) They promised a 12-point pre-delivery check, which seemed to include a pretty thorough setup.

And let me tell you, I’m not let down. The guitar is in pristine condition, not a single blemish or fingerprint on it, and the action is about five times lower than my previous 'starter' guitar—no buzzing, no uneven frets. Guitarbitz will definitely be seeing more of my business in the future.

Thanks a ton, folks! I really appreciate the detailed service that sets you apart from the rest when it comes to shopping online with confidence.
zsaucedo02
March 27, 2015
"Great Service and Value"
I can't say enough good things about this site and the vendor. I've been picking up affordable own brand strings at Axesrus, which do the job just fine—4 sets for £12. Recently, I grabbed a 3-pack of D'Addario EXL115-4PBT XL Electric Guitar Strings. I was on the hunt for something a bit heavier since I kept snapping the high E and B strings while trying to play some Clapton tunes—lots of bending involved! This 3-pack comes with a Free Balanced Tension Set, 11-49, and honestly, it’s almost as cheap as the own brand stuff. Just 50p more, and you’re getting D'Addario. Case closed! :)
SuzanneEvans
February 10, 2015
"Guitarbitz provides fantastic options and great prices."
I've always thought the folks at Guitarbitz are top-notch. They offer a superb selection of gear and offer solid recommendations. Over the years, I've picked up quite a few items from them.
salomonmona7
February 05, 2015
"Awesome service, will totally use again!"
I purchased a vintage Fender Tele, and it was delayed due to the courier's mistake, not Guitarbitz's. I reached out to Guitarblitz, and they even suggested sending a replacement if it didn’t show up. What a fantastic company!
Stanley.Fuller
January 29, 2015
"JUST AWESOME"
The price was solid, shipping happened in under a day, and it was packed up nicely. It showed up in perfect shape right when the delivery guy said it would - honestly, I couldn't ask for better service.
JuanReynolds
January 27, 2015
"Amazing service from a fantastic guitar shop!!!"
I ordered a guitar from Guitarbitz during the week between Christmas and New Year, and it arrived just a few days into the new year! It was the lowest price I've come across for that specific guitar, which was a nice surprise! They do a thorough 12-point inspection on all their guitars before sending them out, so mine showed up perfectly set up and ready to rock. I've got two guitars from Guitarbitz, and they play as good as any I've had over my 40 years of strumming! I wouldn't think of buying a guitar anywhere else!!!
AlexaHernandez
January 24, 2015
"Great products, free shipping to the UK, and loyalty points—what's not to love?"
The affordable guitar strings I purchased were inexpensive and showed up fast in excellent condition. I was pleasantly surprised to find out that I also earn loyalty points.
CarrieDavis
January 24, 2015
"AWESOME GEAR, FANTASTIC SERVICE, FANTASTIC PRICE ~~~~~ HOWEVER!"
I bought a guitar along with a case, and I got a solid deal on the discontinued model. Plus, I snagged a £20 discount on the case, which made me really happy. The delivery and service were top-notch. Just one little issue ~ The website claims: 0% FINANCE ON ALL PURCHASES OVER £279 ~ I SPENT £664 ~ 'No can do finance since the guitar is on sale.' A bit misleading and kinda disappointing!!

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